After months of consideration, I decided to leave the RPC team in mid January and start my own Medicare Enrollment Consulting practice. This was not an easy decision for many reasons, but felt like the right decision. I had the distinct privilege of working with talented and deeply passionate people at Reed, Central Office, the Regional Offices and the MAPD Organizations. Working with CMS and the organizations to better understand the enrollment needs and challenges that exist between the two has become a personal passion of mine since I started this work. After having worked so closely with CMS Central Office for the past 6 years and gaining a solid understanding of their expectations and standards, I’ve chosen to dedicate my work and practice to helping the MAPD community improve their enrollment operations to meet those standards. After contributing to the success of reducing the number of retroactive submissions and improving the RPC Turn-Around-Time; I realized the other ways in which I could support the organizations achieve much greater success in meeting CMS’ enrollment standards was best served by leaving the RPC to provide more focused services.
Coupled with my partner’s talents and skills, Madena will serve MAPD organizations directly to deliver personalized consulting services to help bridge the gap between their operations and CMS’ operations.
We are excited to be launching this consulting practice together and look forward to working directly with all of you in this coming year!
Hope to see you soon!